Contact Us

Question? Check out our FAQ page

Comment? Concern?

Shoot us a message using the contact form below, and we will get back to you within 48 hours. Please be sure to send us your order number and if your message concerns an order you've placed. Include details of what changes need to be made to your order (shipping address, gift note, etc.) if applicable. We cannot change shipping addresses once orders have been shipped.

Don't want to use the form? Shoot us an email at csteam@thepretzelcompany.com.

We look forward to hearing from you! 

IMPORTANT: If you have received a shipping/delivery exception, your order is not cancelled. In most cases, this just means we had to reprint your shipping label and will be happy to send you the new tracking information via email. Thanks!

(Please add our email csteam@thepretzelcompany.com to your address book, so our responses can get through to your inbox)

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