Contact The Pretzel Company (York, PA)
Please click here and read the FAQ before sending a message
Need help with your order?
Before you hit send, make sure your message includes:
- Your order/reference number, name on the order, and email linked to order
-
Exactly what you want us to change or update
(Example: “Change shipping address to 123 Main St, York PA 17401” or “Add gift note: Happy Birthday!”)
Messages missing this information will delay your request.
We cannot cancel orders or change shipping addresses once an order has shipped.
IMPORTANT: If you have received a shipping/delivery exception, your order is not cancelled. Please let us know you got this notification and need assistance with a new tracking number.
Don't want to use the form? Shoot us an email at csteam@thepretzelcompany.com